- If the order is cancelled by the customer within 24 hours after placing the order online / rejected by us.
- We will refund the full amount within 7 -10 working days.
- Any other aspect refund will not be done.
- We take utmost care to deliver the items in line with the order placed.
- We don’t allow any return of material except damage during installation or manufacturing defects or wrong size.
- We will exchange the damaged product only if intimated to us or our team at time of delivery or during the assembly process in writing.
- Replacement of material takes time to manufacture; hence it takes minimum time to manufacture to resolve the issue.
- Damages can’t be claimed if the packing is removed before installation.
- The cost for replacement of damaged product will be borne by Smart Desk.