FAQ

How is assembly of the furniture done? 

Our dedicated installation team will visit the site and starts the installation process.
There is no charge for the installation and no money to be paid to the installation and delivery team.
Outstation installation and delivery cost extra as per actual.
Furniture installation will start only when all interiors work done, if applicable at site
Assembly of furniture can be viewed for video link >>Click Here

Issue of material after installation?

If there is an issue with the furniture to be noticed to our installation team at the time of installation only.
You will have 7 days time if there is any issues with respect to installation, These issues should be with respect to improper fitment , damage of materials / manufacturiung defects or general wear, Replacement will be done after the appropriate time

Does your person helps in electrical and networking parts?

Our team will handle only the furniture part, electrical and networking from your end only.
Interiors work to be ready if applicable for the furniture installation to proceed. 

Why the colour options are limited? 

Colours selected are with respect to fast moving colours and delivery within timelines. In case of any other particular colour required please get in touch with our office Contact US  
Colour images in the product are just nearest representation .It may differ from actual colour supplied .Due to the nature of wood, fabric, glass and powder coating there may be batch to batch shade variation.

Do you keep stock of the furniture? 

It is all made to order. We do not have any warehouse where we keep any stocks. 

What is the manufacturing process and the specifications? 

Please refer our video link by >>Click Here

Are your prices higher? 

Prices are competitive and market rate with respect to specification and finish.

Invoicing

No changes in the invoice can be once raised

In the invoice the description will be mentioned as “Modular furniture” which includes all the line items

HSN code: 9403/GST No: 29AFSPD7552D1Z7

Can I get input credit?

Yes, if you have a GSTIN number you can claim input credit. 

Is Online and Offline prices are the same?

Yes, Online and offline prices are the same with respect to material. Since online transportation cost is included the price.

Do you offer space planning services?

Smart Desk will provide professional space planning services if customer will email and accurate shell drawing of space to be designed. Our space planner will talk to you concerning your product needs and will provide a professional, scaled floor plan.

Can we order for customized furniture? 

We will be glad to help you with respect to customized specifications with in modular limits and colours through our regular project sales model. Please contact our office sales@smartdesk.in or +91 80 41499138

Do you have a showroom or a physical location?

We don’t have a showroom; we have a working office in Bangalore at below location
Smart Desk
#25, G 1, Narayana, Shamarao Compound, Mission Road, Bangalore – 560 027

How to reach Smart Desk in case of any doubts? 

You can call us at +91 80 - 41499138 
(9.30 – 5.30): Monday to Friday 
(9.30 – 1.30): Saturday.
You can also email query at:  sales@smartdesk.in 
GST No: 29AFSPD7552D1Z7
Location: Location map >>Click Here